To best serve you, we have answered some of the most common questions we receive here. If you have additional questions, please don't hesitate to call us at (479) 922-9355.
Are you accepting new patients?
We are currently accepting new patients. We do not serve disability or pain management patients.
Do you take walk-in appointments?
Walk-in appointments are made on an urgent need basis. Additionally, walk-in appointments are made on a first come, first serve basis, so the earlier you call the more likely you are to get in. Currently, we are open Tuesday through Friday. We will re-open on Mondays in the very near future.
Is Dr. Hamby the only physician?
Currently, Dr. Hamby is the only full-time physician. During your appointment, you can always see Dr. Hamby. We do train nurse practitioners and will often have them working with us on a part-time basis. We also help train phlebotomists and have a full, in-house lab staffed by AEL.
Can Dr. Hamby admit to the hospital?
Health care is constantly evolving. In recent years, hospitals have found that it is more cost efficient for them to hire their own in-house physician to oversee your care during your hospital stay. The hospital physician will coordinate your care with us and send us your records when you are dismissed. Here at Hamby & Hamby, we will refer you to specialists when necessary. Your information, if you so request, will be sent to us following your visit.
Do I need to make an appointment to have labs done?
Our lab does not require an appointment. You may walk-in anytime between 8:30 am and 5:00 pm during our regular hours.
When do I need to pay for my doctor's visit?
Insurance companies provide us with rules and guidelines in our contracts that we must follow when collecting co-pays and deductibles. Your payment will be due at the time of the service.
What can be addressed in a wellness visit?
Many insurance companies offer wellness visits once a year and they are free to the insured. However, in these visits, only pre-existing conditions can be addressed. New issues cannot be addressed in a wellness visit, because it is then coded as a sick visit and is no longer free. Please do not bring in new concerns to your wellness visit. We will be happy to discuss any pre-existing issues or concerns.
Who do I contact for refills on my prescription?
All refill requests will need to be directed to your pharmacy. Your pharmacy will send the request to us. Please ask your pharmacy to send the refill request electronically rather than sending a fax or paper request. Electronic requests are processed within 48 business hours. Fax and paper requests are processed in 7 to 10 business days.
CDC Immunization Schedules
Below you will find immunization schedules for birth to 18 years as well as a catch up schedule. These are provided for your convenience.